Google Earth crashed today for one Eagle, wiping out his carefully recorded tour just before it was ready to post.

Frustrating.  Maddening.  Makes you want to scream.

As a Guide, you want to swoop in and fix these types of technical problems, because they interfere with learning.  But of course, they are part of the messy practice of learning to learn: learning to create back ups; learning to read the directions — and sometimes learning the hardest lesson of all – that life sometimes isn’t fair.